Jawatan Kosong Sarawak Service Center Team Lead 13 January 2019
| Position : | Service Center Team Lead |
| Company : | Melaleuca Southeast Asia (M) Sdn Bhd |
| Experience : | Min 3 years (Senior Executive) |
| Work Location : | Ground Floor & First Floor, Sublot 6 of Lot 7684 & 7686, Block 16, KCLD Song Plaza, Jalan Song, 93350 Kuching, Sarawak |
| Closing date : | 13 January 2019 |
Company Profile :
Melaleuca Southeast Asia (M) Sdn Bhd
Website : http://www.melaleuca.com
Call Number : 03-2330 4688
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Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.
This revolutionary system is changing the way hundreds of thousands of people shop by eliminating middlemen and reducing marketing and distribution costs. This enables the company to spend more on research and high-quality, ecologically-sensible ingredients, while maintaining reasonable prices.
“To Enhance the Lives of Those We Touch by Helping People Reach Their Goals”
Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.
We have achieved consistent and profitable growth with our annual revenue hitting over $2 billion dollars. We now have over 4,000 employees and operations in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. “To Enhance the Lives of Those We Touch by Helping People Reach Their Goals” Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company. We have achieved consistent and profitable growth with our annual revenue hitting over $2 billion dollars. We now have over 4,000 employees and operations in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years.
Service Center Team Lead
Job description:
General Summary
This position requires a blend of operational and inventory skills. The role reports directly to the Service Center Supervisor. The incumbent is required to execute daily operations in order processing of the Service Center and extending high quality of customer service when handling customers at the counter.
Principal Responsibilities
- Deliver excellent customer service as per company’s standards
- Fully understand company’s mission, culture, policies and has good product knowledge
- Identify customers’ problems and ensure solutions are extended
- Work closely with the inventory team to ensure sufficiency of stock, packing material and ensure stock accuracy
- Participate in projects or assigned duties in order to improve productivity and efficiency in the service center
- Manage and administer the service center daily operation in the absence of Service Center Supervisor
- Perform any other related duties as assigned by the Management.
Supervision of Others
- Service Center Associates
Knowledge, Skills & Ability Requirements
- Minimum 3 years working experience in handling inventory and dealing with warehouse and logistic matter preferably in a retail store, hotel, factory, logistic or any other related field.
- Experience in handling stock inventory and dealing with warehouse and logistic.
- Customer-centric, proactive and analytical with strong sense of commitment towards highest standards of service.
- Proficient in the use of Microsoft Outlook, Excel, PowerPoint and Words
- Able to speak in Bahasa Melayu, English and Mandarin.
Education Requirements
- Candidates must possess at least a SPM/STPM or Certificate/Diploma in Logistic Management, Inventory Management, Business Administration or any other related fields.
Interested candidates please submit your application through
For further detail and online application please, follow :